6 Steps To Follow When Shipping Your Car

We understand that handing over your car to an unknown driver can be cause for some anxiety. Our drivers are highly professional individuals and damage to cars is incredibly rare. To give you peace of mind, here are 6 simple steps to ensure the process of shipping your car runs as smoothly as possible.

Enclosed Carrier 5.19.2020 Open Carrier 5.19.2020
  1. When the carrier comes to collect the car, they will carry out a preliminary inspection. Check that they are filling out the Bill of Lading, a paper where the carrier will mark any existing damage on a standard image of a vehicle.
  2. Take photographs that show the driver is present and carrying out the inspection.
  3. Make sure to get a copy of the Bill of Lading and check that you understand everything written on it.
  4. Before they leave, confirm the anticipated delivery time and address with the carrier and verify that you have the correct contact information to reach them.
  5. Feel free to call them during transit to check that they are on schedule. If not, they should call the day before and again a few hours ahead of the delivery time to coordinate the drop-off.
  6. Upon delivery, check your car carefully with the driver. In the unlikely event that any damage has occurred, immediately report it to his insurance company. If it cannot be resolved immediately, make sure he gives you a copy of his insurance and the Bill of Lading indicating any damage.

Following these steps should guarantee the simple and problem-free shipping of your vehicle.

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Frequently Asked Questions

Most major credit cards, postal money orders and cashiers checks are acceptable forms of payment.

As with most transport services, a deposit is generally required when placing an order. Deposits range from 10-25 % of the total shipping cost. The remaining balance will be due upon delivery.

Most auto transport companies accept cash, certified checks, and postal money orders.

Coast to coast trips usually takes between 10-14 days. Shorter trips ranges from 3-7 days, depending on the actual distance. Some factors may delay a trip, including traffic, weather, and truck breakdowns.

Yes, we request you, or a designated person, be present upon pick up of your vehicle. For your safety and your vehicle’s safety, an inspection is performed and a bill of lading must be signed that serves as proof of delivery.

The easiest way to ship an inoperable vehicle is to let us know when requesting a vehicle transport quote. There will be an additional charge, plus loading and unloading charges to your quote, if we are not informed of the vehicle’s condition prior to quoting.

Auto carriers are not licensed to carry house goods or personal items, these goods and items are not covered by the carriers insurance. Any damage to your vehicle due to household goods shifting or breaking is also not covered. Personal belongings left in the vehicle, are shipped strictly at the owners risk. Carriers will not inventory any belongings left in the vehicle and will assume no responsibility.

Your car is insured for the Blue Book value the entire time it is on the truck. Clearly listed on your Shipping Order, Agreement and Bill of Lading are occurrences not covered. At the time of pick up, a condition report is filled out and signed by both the person turning the car over and the truck driver and you are given a copy.

Upon delivery of your vehicle, this same report is presented. You should compare the condition of the vehicle to the report thoroughly at that time. If you feel damage has occurred to your vehicle during delivery, you must note it on the report before you sign it and the driver leaves. Damage done in transit does not relieve the shipper of paying for transport service performed. Claims will be handled by the vehicle carrier and insurance companies.

Metti International offers door-to-door auto transport service where possible. However, there are instances that we cannot collect/deliver directly to the door due to the size of our auto carrier’s trucks. The size of your street may prohibit direct delivery to your door. Also, some towns and cities do not allow trucks on their residential streets. If the carrier cannot get to your door, he will deliver your vehicle to the next most convenient accessible location, such as the nearest major crossing street, a shopping mall or supermarket.

Please have a no more than 1/4 tank of fuel, remove all personal items from your vehicle and have it washed and cleaned so that the ensuing inspection is easily performed. If it is a convertible, T-top, sunroof, etc. make sure all openings are closed and prepared for changing weather. You can find additional tips on how to prepare your car for transport here.